Our Privacy Policy

This Website Privacy Policy (“Policy”) applies to this website which is operated by Fresh Numbers Pty Ltd (“Fresh Numbers”) ACN 102 945 335 under the domain name http://freshnumbers.com.au (“Website”) and will be referred to as “we”, “our” and “us” in this Policy. By using this site, you agree to the Policy of this website (“the web site”), which is set out on this web site page. This Policy provides information about the personal information that Fresh Numbers collects, and the ways in which Fresh Numbers uses that personal information. Personal information means any information that you give us that identifies you, and from which you can be identified, such as your name, email address or contact numbers.

We reserve the right, at our discretion, to modify or remove portions of this Policy at any time. This Policy is in addition to any other terms and conditions applicable to the web site. We will post any changes to the Policy on the web site, so we encourage you to check this Policy from time to time. Any personal data collected under this current Policy will be handled in accordance with this Policy. After the changes take effect, all new personal data collected, if any, will be subject to the revised Policy.

Your Personal Information

Personal information about visitors to our web site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this Policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Fresh Numbers collects and uses your personal information to operate the web site and deliver the services you have requested. Fresh Numbers also uses your personally identifiable information to inform you of other products or services available from Fresh Numbers and its affiliates. Fresh Numbers may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Consent

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Information Collected

We may collect information about you when you give it to us using the online contact or subscription forms.
The personal data about you which this web site may collect includes:

• Information collected when you register or update an online profile, which may include personal data such as your name and contact details;
• Information collected when you submit your resume or application to us for consideration of employment;
• The content of electronic forms you submit via this web site, requesting us to provide services or information, or take actions;
• Information submitted if you participate in an online survey or competition and
• Any messages or comments you submit to us via this web site, which may include personal data such as your name, email address and telephone number.

In common with many commercial web sites, we may also collect aggregated information which tells us about visitors to this web site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of this web site are most commonly accessed. This information is used by us to help administer and improve the web site.

Cookies

We may use “cookies” which store information on computers accessing the web site. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our web site may place on your computer. Cookies may be used by us for a variety of purposes, for example, we may use cookies to recognise a computer which has previously visited this web site and customise the web site according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. We extend the same privacy protection to your personal information, whether gathered by cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used.

Refusing Cookies

Most browsers allow you to refuse to accept cookies. In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy” and selecting “Block all cookies” using the sliding selector. In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”. In Safari, click “Safari”, “Preferences”, and “Security” and in the “Accept Cookies” section, choose how you want Safari to handle cookies.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights of property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

In order to deliver services you require, we may disclose your personal information to organisations outside of Fresh Numbers. Your personal information is disclosed to these organisations only in relation to us providing our services to you. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Security

We use a number of mechanisms to protect the security and integrity of personal data. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us and individuals do so at their own risk. Once any personal data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Links

We provide links to web sites outside of our web site, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the terms and conditions of using that web site and its privacy statement or policy.

Email and “Contact Us” Messages

We may preserve the content of any email or “Contact Us” or other electronic message that we receive. Any personal data contained in those messages will only be used or disclosed in ways set out in this Policy. The message content may be monitored by our service providers or our employees for purposes including compliance auditing and maintenance or where email abuse is suspected.

Removal

If you would like to be removed from our mailing lists at any time, please send an email to admin@freshnumbers.com.au. Put the word “REMOVE” in the subject line. In the body of the email, please include your name and address and the database(s) from which you would like your information to be removed. You may also remove yourself from our mailing lists by contacting the relevant regional office. Please note that in some instances, despite your opt-out selections, we may send you email communications regarding transactions or services you have specifically requested or to inform you of important changes to our Website, products or policies.

Feedback

If we become aware of any ongoing concerns or problems with our web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Policy, or you have a problem or complaint, please contact our relevant regional office. Alternatively, you can email us at admin@freshnumbers.com.au.